The terms,
in plain words.

These terms are between you and Emanaged Care Inc. (“Emanage Care”, “we”). They cover the emanagecare.com website and Emanage Care subscriptions. If you buy for an organization, you agree for it and confirm you may.

Plans and billing

Plans and prices are on the pricing page. Subscriptions are billed monthly in advance, in US dollars, through Stripe, and renew automatically every month until you cancel. There is no minimum term. Business plans are billed for the number of users paid for on the account, the administrator included; deactivated users do not need to be paid for. Adding users is billed from that day, and removing users takes effect at the next renewal. Each organization’s records are its own: only the people it adds can see them. We may change prices with at least 30 days’ notice by email; the new price applies from your next renewal after the notice.

Cancelling

Cancel any time from your billing page or by emailing support@emanagecare.com. Cancellation takes effect at the end of the month you paid for, and you keep access until then. We do not refund partial months, except where the law requires. If a payment fails and is not fixed within 14 days of our email, we may pause the subscription.

Using Emanage Care

While your subscription is active, you may use Emanage Care for your own organization, for the number of users you pay for. Each user has their own sign-in; do not share accounts. Do not copy, resell or reverse-engineer the software, or try to get around its security.

Patient records

Patient records you enter are stored on your organization’s own computer and belong to you. You are responsible for them under HIPAA and other laws, including who may use the app and your own policies. When our services involve patient information (for example, AI features that read patient records, or hands-on support), we sign a business associate agreement with you first.

Clinical judgment

Emanage Care helps with documentation. It drafts and suggests; it does not give medical advice. Licensed staff review what it fills in and are responsible for care and for the records they sign.

The website

This website describes Emanage Care; features may change. Do not misuse it or use it to send patient information. Its text, design, logo and screenshots belong to Emanage Care; the people and clinical information in screenshots are made up. You may link to it and share its pages.

No warranty

The website and the software are provided “as is”, to the extent the law allows. We work to keep Emanage Care reliable, but we do not promise it will be free of errors or interruptions. Keep the facility’s downtime binder and backups as the app recommends.

Limitation of liability

To the extent the law allows, Emanage Care is not liable for indirect or consequential damages, and our total liability for any claim is limited to what you paid us in the 12 months before the claim.

Governing law

These terms are governed by the laws of California.

Changes

We may update these terms by posting a new version here with a new effective date, and we will email subscribers about important changes.

Contact

Emanaged Care Inc., California. support@emanagecare.com